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FAQ

Deposits & Payments

A deposit is required to confirm and secure an order. Deposits will be between 20% – 50% depending on the order. The balance is required to be paid prior to or on the date of delivery or collection of your cake.

Please note, all orders that are canceled after deposit has been paid, will incur a $25.00 administration fee.

Cancellations

If you cancel your order within 3 days of the delivery or collection date, we cannot refund your deposit or issue any credit. 

How can I place a custom order?

Please use the Inquiry form on the Custom Orders page or simply just email us at info@KaRosieCakes.com! 

Do you deliver?

Yes we can deliver your cake for a fee – dependant upon how far your venue is from our kitchen. Pick up from our kitchen is free.